REVIEWS OF CAMELOT AS FIREPLACE SPECIALISTS & THE OPEN FIRES WE HAVE CREATED ACROSS THE UK
Here at Camelot not only do we pride ourselves on our handmade open fires, anything from open fire basket grates to ornate canopies and hoods, we also take pride in offering our customers the best experience. Below are a few of the reviews our customers have shared with us on completion of their new open fire.
Hi Paul
Just to let you know that we finally fitted the fire today and it is fab.
It works really well, good draw, no smoke and very hot….Thanks for lovely fireplace.
Nina, Devon, July 2018
Hi Paul,
Our fireplace looks fabulous, thank you! The brass was definitely the right choice.
I think everything is coming together beautifully and can’t wait to move in.
Thanks again.
Karen, Warwickshire, May 2018
We are absolutely delighted with the fire; everyone who comes to visit us says how beautiful it is.
Ken, Suffolk, May 2018
I was completely delighted with the service Paul and his team delivered. My canopy was created as a one off design to drawings. It is functionally and aesthetically perfect and was completed on time at a very busy (Christmas) time of year! Thank you Camelot!
Nick, Oxfordshire, January 2018
I just wanted to drop you a note to say the canopies worked beautifully over the Christmas period. They look fantastic and they really help the fires draw. We were delighted. Thanks for managing to get them all fitted before Christmas – I really appreciate you making the extra effort.
Jonathan, November 2016
Paul was able to design an unobtrusive canopy to work with our original chimney and fireplace in a 16th century cottage renovation. We now have a lovely working “open” fire in our dining room which has been great over the winter months. Thanks again.
Michelle, Oxfordshire, October 2016
It’s always a little daunting commissioning someone to undertake work at your home, one wonders whether they will be skilled, professional and conscientious. With Paul there really are no concerns at all. He has exceeded all our expectations. He is always contactable, very knowledgeable, incredibly hard working and diligent, and, to top it all off, he’s a thoroughly decent chap and great to have around. I couldn’t recommend him strongly enough.
Andrew, October 2016
WE’RE HERE TO HELP WITH ALL THINGS OPEN FIRES!
Call us on 01905 820181
We love to talk open fires.
Hi Paul
We are SO delighted with the fire!! Literally has transformed our enjoyment of the house and room! Absolutely wonderful and looks terrific – gives off such a great heat too. We’ve had it lit non stop! ….Many thanks again for such a wonderful job – we couldn’t be more delighted!
Sarah, Oxfordshire, February 2016
Hi Paul
Our Camelot fire is proving its worth. Absolutely superb in our thatched cottage.
John, Thatched Cottage, West Sussex, April 2015
Just wanted to let you know how pleased we are with the fantastic fire you installed in our 400 year old thatched cottage recently. We can hardly believe how easy it is to light, without any sign of smoke in the room!
Paula, Thatched Cottage, Cambridgeshire, April 2015
We came across Camelot in a recommendation from a neighbour when we were seeking advice on refurbishing a real fire in an old inglenook fireplace. Right from the first conversation Paul was both professional and helpful, so much so that we agreed then and there to set up a site visit. Paul drove to Hampshire from Worcestershire and brought his delightful father along and both of them set to work assessing what could be done and what they would feel able to recommend.
My wife Lizzie and I are so glad to have engaged Camelot to undertake the work. When you are spending a lot of money of something you want to give comfort to you and your family for the rest of your lives, its a big decision. I truly believe anyone using this company will not be disappointed. Knowledgeable, experienced, professional and did what they said they would do when they said they would do it, with true quality of material and workmanship. Thank you Paul and team.
Chris, Hampshire, March 2015
I just wanted to say how pleased we are with the performance of your fire. It certainly does a beautiful job of heating the room, enhances the look of the fire place and has eliminated the problems we faced from smoke.
Well done to you and the team on a great piece of kit.
Nick, Oxfordshire, March 2015
Hi Paul
Just wanted to let you know how pleased we are with the fantastic fire you installed in our 400 year old thatched cottage recently. We can hardly believe how easy it is to light, without any sign of smoke in the room!
Wishing you all the best with camelotrealfires.
Paula L, Thatched Cottage, Bedfordshire. March 2015.
WE’RE HERE TO HELP WITH ALL THINGS OPEN FIRES!
Call us on 01905 820181
We love to talk open fires.
Hi Paul
Our Camelot fire is proving its worth. Absolutely superb in our thatched cottage. If you need a further endorsement please make contact.
John H, Thatched Cottage, West Sussex. June 2014.
We came across Camelot in a recommendation from a neighbour when we were seeking advice on refurbishing a real fire in an old inglenook fireplace. Right from the first conversation Paul was both professional and helpful, so much so that we agreed then and there to set up a site visit. Paul drove to Hampshire from Worcestershire and brought his delightful father along and both of them set to work assessing what could be done and what they would feel able to recommend.
My wife Lizzie and I are so glad to have engaged Camelot to undertake the work. When you are spending money on something you want to give comfort to you and your family for the rest of your lives, it’s a big decision. I truly believe anyone using this company will not be disappointed. Knowledgable, experienced, professional and did what they said they would do when they said they would do it, with true quality of material and workmanship. Thank you Paul and team.
Lizzie and Chris L, Hampshire. April 2015.
Dear Paul
I just wanted to say how pleased we are with the performance of your fire. It certainly does a beautiful job of heating the room, enhances the look of the fire place and has eliminated the problems we faced from smoke. Well done to you and the team on a great piece of kit.
With best regards
Nick A, Vicarage, Oxfordshire. Feb 2015
Dear Paul,
Many thanks for all you help. We are very pleased with the fire and are planning to give it plenty of work over the rest of the winter!
Simon D, Worcestershire, December 2014.
Hi Paul,
Sorry I couldn’t spend more time, hope Madge (the awesome Bulldog) let you leave the house without too much bluster!
The fire is wonderful, worth every penny! Best wishes to you and your Father for 2015.
Alison W, Herts, November 2014.
WE’RE HERE TO HELP WITH ALL THINGS OPEN FIRES!
Call us on 01905 820181
We love to talk open fires.
Paul,
‘Just thought I would send you an email to let you know how we are getting on with our fire. We LOVE IT!
It lights easily and throws out lots of heat. The booklet was a great help and has taught me how to lay a good fire!
I also love the fireguard and feel completely confident leaving the fire unattended. The fire has transformed the room and also changed the way we use the house – we all sit in the drawing room in the evening – the dogs have the best seat right in front of it.
Thank you for everything, and for your persistence from my initial phone call all the time ago!’
Lucy, Dorset, March 2012
Dear Paul,
‘We had nearly given up hope of finding a suitable open fire for our antique French marble fireplace when I came across the Camelot website. Paul and his father were able to overcome all the problems and create a fire to fit our fire surround which none of the previous companies had offered to do.
The fire looks as if it has always been there. Not only does it look good but if gives off far more heat than a standard open fire and it doesn’t smoke – which was the case previously.’
Sue, Cambridgeshire, May 2012
“We have used the fire regularly since the temperatures dropped and it works very well. In fact my wife has had to open the door to the hall when I really loaded it up with wood recently”
Mr C, Bedfordshire, July 2012
Dear Mr Shaw
We were delighted with the service we received from your father and yourself. Your friendliness and expertise put us at our ease and I would be more than happy to recommend your service to others.
The fire has been absolutely great – I think we had a fire nearly every night last winter and not once did we have any smoke in the room at all. The room also did not smell of smoke coming down to it in the morning.
We have been very happy with it. Thank you very much in deed.’
Sally, Herefordshire, July 2011.
Hi Paul.
I’ve been meaning to email you to tell that the fire is working a treat – blazing away with no sign of smoke. Running around here like a headless chicken trying to get everything ready for guests arrival on Tuesday.
Lynda, Shropshire, Sept 2012
WE’RE HERE TO HELP WITH ALL THINGS OPEN FIRES!
Call us on 01905 820181
We love to talk open fires.
Dear Paul.
We would like to Thank you for all your fantastic work on the fireplace. I’ve attached some photos for you!
We’re so happy with the canopy – we’ve had a pick-up load of logs delivered and we are now working our way through them!
Many thanks for all your work, from the moment we first phoned you to the finished fire, it’s been a pleasure dealing with you and your company!
Dominic and Catherine, Wantage. Oct 2012
‘I can thoroughly recommend Paul and his team at Camelot Real Fires. The service was professional and courteous throughout and their products are second to none. Moreover, Paul was readily available to answer my questions and he did a brilliant job liaising with the Building Regs and Planning & Conservation authorities on my behalf.’
Chris, Hertfordshire, July 2013
As I am sure Kate mentioned, we went to Edinburgh on Friday and returned earlier today. This was therefore our first time of lighting the fire which is now burning happily, looking very good and kicking out much more heat than we are used to. All in all, it looks like a great success. Thanks and kind regards
Alan, Oxfordshire. Oct 2013
Hi Paul,
Every time I light the fire I think…I must email Paul and tell him how delighted we are with our fire!!
It lights so easily (we light it every evening), no smoke, no fumes, lovely and warm and looks perfect. It has truly transformed our sitting room.
Thank you!!
Very best wishes and many many thanks,
Kate, Oxfordshire. Nov 2013
We would just like to say a big thank you for all your assistance with the project we recently worked on together.
The installation was very unusual and something we had never been asked to carry out before. From the first point of contact with yourself we felt confident that you were the right company in helping us achieve our clients unusual request for their 2 x fireplaces.
The site meeting you attended with our surveyors was very beneficial and your input was a great help. You even went as far as returning to site on our behalf to discuss the fireplace openings required to suit the cast iron fireplaces with the onsite contractors to ensure that they were created in line with the cast iron fireplaces your were manufacturing.
We received regular updates throughout each stage of the project and you even assembled the fireplaces before they were delivered to us (sending us images) to ensure that all was correct before they left you. Very clear and precise installation guidelines were also sent to us prior to our installation date so that our installers were fully prepared to carry out the installation.
This project was on a tight deadline and the fireplaces were manufactured and installed within the specified deadline without any problems.
All in all we feel that we received an exceptional and professional service from you
Sharron, Chimney Care Ltd, Kent, September 2012.